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Evidence Guide: BSBHRM412 - Support employee and industrial relations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBHRM412 - Support employee and industrial relations

What evidence can you provide to prove your understanding of each of the following citeria?

Support preparation of Employee and Industrial Relations processes

  1. Source and share applicable legislation, agreements, policies and procedures with relevant stakeholders
  2. Identify sources of specialist information
  3. Support implementation of organisational agreements, policies and procedures according to relevant organisation, enterprise and statutory requirements
  4. Communicate the organisation’s ER and IR procedures to relevant stakeholders according to relevant organisation, enterprise and statutory requirements
Source and share applicable legislation, agreements, policies and procedures with relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify sources of specialist information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support implementation of organisational agreements, policies and procedures according to relevant organisation, enterprise and statutory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate the organisation’s ER and IR procedures to relevant stakeholders according to relevant organisation, enterprise and statutory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support industrial relations

  1. Identify relevant terms and conditions of employment, employee entitlements, awards, agreements, and individual work contracts
  2. Provide support to relevant stakeholders in simple IR disputes
  3. Provide support to relevant stakeholders in negotiation of employee awards, agreements, and workplace conditions
  4. Record and maintain relevant documents
Identify relevant terms and conditions of employment, employee entitlements, awards, agreements, and individual work contracts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support to relevant stakeholders in simple IR disputes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support to relevant stakeholders in negotiation of employee awards, agreements, and workplace conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and maintain relevant documents

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support employee relations

  1. Identify relevant grievance and conflict resolution processes
  2. Provide support to relevant stakeholders in resolution of simple ER conflicts
  3. Record and maintain relevant documents
Identify relevant grievance and conflict resolution processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support to relevant stakeholders in resolution of simple ER conflicts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and maintain relevant documents

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to continuous improvement

  1. Assist required stakeholders to identify issues in ER and IR processes
  2. Contribute to development of continuous improvement activities
  3. Record and maintain documentation relating to continuous improvement
Assist required stakeholders to identify issues in ER and IR processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to development of continuous improvement activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and maintain documentation relating to continuous improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

prepare and support ER (employee relations) and IR (industrial relations) processes for an organisation or work area, on at least two occasions.

In the course of the above, the candidate must:

locate information required to identify relevant legislation, agreements, policies and procedures

use effective communication techniques to support the resolution of simple workplace grievances and conflicts

provide accurate written and oral advice about industrial matters

use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key aspects of ER and IR and application in the workplace

relevant industrial relations policies and procedures

key features of grievance resolution policy and procedures

relevant legislation, codes of practice and national standards

relevant state/territory and federal industrial relations systems

key sources of expert advice relevant to performance evidence.